Policies & information
Shipping information
Current shipping reference and what must be confirmed before an order is accepted.
No payment is collected and no order or financing application is submitted by configuring a cart. Final transaction-specific terms must be presented before purchase.
Shipping shown in your cart
The existing Drive KeZ cart uses a $15.99 shipping amount for one to three vehicles. ShopKeZ displays this existing rate as an estimate, not as a confirmed final shipping offer. ShopKeZ shipping eligibility, processing and delivery timing, carrier and final charges must be confirmed before online purchasing is enabled.
Card-payment merchant shipping policy
For the intended Commerce Service Group card-payment path, consult the published Commerce Service Group Shipping Policy. That policy states that the applicable shipping options, estimated processing time, delivery timing, costs, geographic availability, taxes and carrier details will be shown before an order is placed.
It also states that Commerce Service Group will only ship products to the address associated with the customer’s credit or debit card and will not ship KeZ devices to a third party or third-party address.
Vehicle fit and installation
Shipping a device does not confirm suitability for every vehicle. Confirm your year, make, model and product-specific installation requirements before purchase. Do not alter, open or install a device contrary to its instructions.
Need help?
Contact Drive KeZ Inc. at info@drivekez.com or +1 (786) 796-4313. Support hours: Monday–Friday, 9:00 a.m.–5:00 p.m. ET. Miami Beach, Florida.