Policies & information
Limited warranty
The published Drive KeZ manufacturer warranty, including coverage and exclusions.
Source: Drive KeZ Warranty & Return Policy. Source last updated January 1, 2025. Reproduced without adding warranty provisions.
1. Limited Warranty
(a) Drive KeZ Inc. ("Drive KeZ") warrants, solely to the buyer (being the original purchaser of the Unit(s) from Drive KeZ or its authorized sellers) (the "Original Buyer") that, for a period of twelve (12) months from the date of purchase of the Unit(s) (the "Warranty Period"), the Unit(s) will be free from defects in materials and workmanship. Drive KeZ shall, at its option and at its expense, provide a replacement Unit(s) for Unit(s) found to be defective during the applicable Warranty Period.
(b) It is the responsibility of the Original Buyer to establish the suitability of the Unit(s) purchased for the purpose intended by the Original Buyer, and any participation by Drive KeZ in establishing such suitability is of an advisory nature only.
(c) The warranty shall NOT apply if:
- The Unit(s) (including its case and covering) has been opened or the plastic covering has been removed
- The barcode label on the Unit(s) has been altered or removed
- The Unit(s) has been damaged due to accident, fire, flood, misuse, neglect or other conditions beyond the control of Drive KeZ
- The Unit(s) has been repaired by anyone
- The Unit(s) has been improperly installed
- Any person opens, tampers with or removes any components of the Unit(s)
(d) THE EXPRESS WARRANTIES CONTAINED IN THIS SECTION ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS, REPRESENTATIONS, RIGHTS AND REMEDIES, GUARANTEES AND PROMISES EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE. UNDER NO CIRCUMSTANCES WILL DRIVE KEZ OR ITS AFFILIATES BE RESPONSIBLE OR DEEMED LIABLE FOR ANY LOST PROFITS, LOST REVENUE OR CONSEQUENTIAL, SPECIAL OR INCIDENTAL DAMAGES ARISING FROM THE SUPPLY OF UNIT(S).
(f) To request performance under this limited warranty, please contact Drive KeZ at info@drivekez.com.
2. Governing Law and Jurisdiction
This Policy shall be governed by, and interpreted and enforced in accordance with, the laws in force in the State of Florida and the United States. Each party irrevocably submits to the exclusive jurisdiction of the courts of Miami-Dade County, Florida with respect to any dispute, claim or other matter arising under or relating to these Terms and Conditions.
3. Severability
Should any term or condition, or any portion hereof, be deemed to be invalid or unenforceable under applicable law, these Terms and Conditions shall be considered as divisible as to such provision, and the remaining provisions shall be valid and binding.
4. Force Majeure
Drive KeZ shall not be in default hereunder by reason of any failure or delay in the performance of any obligation under these Terms and Conditions where such failure or delay arises out of any cause beyond the reasonable control and without the fault or negligence of Drive KeZ. Such causes include, without limitation, storms, floods, labor unrest, pandemics, embargoes and other governmental actions or regulations.
Need help?
Contact Drive KeZ Inc. at info@drivekez.com or +1 (786) 796-4313. Support hours: Monday–Friday, 9:00 a.m.–5:00 p.m. ET. Miami Beach, Florida.